3 Big Questions To Ask When Choosing A Company For Your Medical Delivery Needs

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Having the medical supplies you need delivered to your door just makes sense. You get to avoid trips to the pharmacy, medical supply store, or other provider and maintain your privacy, which can be especially important if you live in a small town or don't want others to know about your medical problems. While medical delivery has become a really popular idea over the last few years, many customers simply pick a delivery service at random without considering that these services all have different perks and advantages. Take a look at some of the questions you should ask when you are making a decision about which medical delivery service you want to use. 

Does the medical delivery service offer same-day services?

One of the things that keeps some consumers from signing up for a medical delivery service is that they can't always judge when they will need supplies, and when they run out, they don't want to or simply can't wait for more. This problem can be eliminated by finding a service provider that offers rapid, same-day delivery. This is definitely possible if you have a local provider, and some providers actually do expedited shipping if they cannot personally deliver your supplies quickly. 

Does the medical delivery service offer tracking for in-transit items?

Life can be busy, which means you cannot always sit at home and wait for a delivery of your supplies. Because many types of medical supplies, especially prescribed ones, must be signed for at your door before they can be left, it will mean you have to be home to accept the delivery. Because of this, it is important that you find a medical delivery service provider that offers easy-to-access tracking information for your deliveries. Some companies go as far as providing a downloadable app that sends you automatic notifications when a package is on its way to your home. 

Does the company have a good employee vetting process?

Delivery of medical supplies is not an employment position that requires a lot of skill or training, but it is a position that involves handling shipments that have special considerations. Therefore, it is good to ask any delivery service you are considering what kind of employee vetting process they have in place. You will want to know that the persons delivering your packages have gone through extensive background testing and are well familiarized with HIPAA privacy regulations. Because your security and peace of mind is so important, some delivery services provide customers with pictures and profiles of their delivery drivers. 

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25 July 2017

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